Advanced technologies and efficient processes delivering superior outcomes for our clients.


Acquisition & Retention DM

Maximising response rates and ROI



IMS provides integrated end to end DM solutions for many of Australia's leading corporate, membership based and not for profit organisations. Whether your challenge is client acquisition, retention, up-sell or cross-sell, IMS solutions can help maximise response rates and lower cost per response.

As marketers we know that response rates are related to relevance, and that cost per response reduces dramatically as response rates rise. Effective direct mail is exciting; it reaches out to people and attracts them to your brand. IMS allows you to personalise mail with variable images as well as text delivering true one-to-one personalisation and a significant lift in response rates.

Integration at IMS means just that - all processes from data through to lodgement under one roof. With an Account Manager assigned to every job and responsible for the workflow, your campaigns receive the attention they require. We take responsibility for execution from start to finish.




Designated Account Manager responsible for service delivery


Consulting & Management Consulting & management service to help you with things like campaign execution, database management, distribution management and print management, as well as envelope design, postage permits and postal discount documentation
IT & data processing IT and data processing services begins with your data and applying our technologies to enhance, organise, clean or apply de-duplication to ensure you maximise the value of your mail. Using industry leading tool sets, we sort and append DPID to mail to reduce postage costs and compose the data for high speed print production.
Digital printing Inkjet print lines and the very latest cut-sheet high speed laser imaging equipment including state of the art iGen4 full colour variable Xerox laser imaging equipment delivers on-demand printing for your personalised Direct Mailing campaigns.
Document Finishing Trimming, folding, collating, binding and finishing presents the article ready for insertion.
Mail processing & insertion From handline processing through to intel insertion or plastic wrap, IMS Mail Production caters for all insertion needs
Postage management We apply our expertise to help you minimise postage cost, help you process your orders and payments and arrange postage lodgement and distribution.